State Farm® Insurance Agent Dustin Hill
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tim Oldfield
November 13, 2025
"I've been with State Farm for over 25yrs; Life ins, car ins and home insurance. I needed a refresher on all my coverage and called Cassandra. She didn't make me wait for an appt! She walked me through all my policies right then and was extremely knowledgeable and friendly. She had some recommendations and suggestions for me to consider. If you are looking for insurance, give them a call!"
"Hi Tim, thank you so much for the kind review! I am so glad that you had a great experience. Thank you for your loyalty to the company as well as your loyalty to my agency. We really appreciate you and your business!"
V
November 13, 2025
"genuinely some of the best people you will ever meet. my best friend worked for Dustin, and he and Cassie were not just understanding and empathetic, but gave her the support she needed to become a great agent. because of your kindness, she gave me that same support and i am now a thriving team member under another agent. i wouldn’t be where i am without Dustin and Cassie, and i know there are countless clients whose lives have also been changed for the better because of that same empathy and support. you will not regret choosing Dustin as your agent and his office will take great care of you. even now i choose to keep my renter’s coverage with his agency just to have an excuse to reach out every once in a while and say hi. thank you for always being such good neighbors!"
"Winter, thank you so much for leaving a review. Cassie and I both appreciate your kind words! It is great to hear that you are thriving as a team member. I wish you success as you continue to move forward in this industry. Thank you as well for your continued business. We appreciate you and enjoy working with you! "
Isaiah Clay
October 8, 2025
"Words can’t even describe how much I appreciate Dustin and State Farm insurance for taking care of me as if I was family if you haven’t signed up for State Farm insurance through Dustin I don’t know what’s taking you so long!"
Donna Banks
October 11, 2024
"Never leave me hanging. Always gets back to me with any questions I have👍"
"Thank you so much for the kind words Donna. We really appreciate you and enjoy working with you!"
Vicki Kidd
April 14, 2024
"The worse service you could possibly imagine!"
"Hi Vicki, I apologize that you feel this way. We promptly responded to your questions and your concerns in a professional manner. We could not control the billing situation that you were faced with but we did our best to provide excellent service as we do with all of our valued customers. We wish you the best and thank you for the opportunity to serve your insurance needs! "
Austin Hill
January 18, 2024
"The service here has been nothing but great here. My rates have been just as cheap as I’ve had anywhere else, and Mace was very pleasant to talk to! Would definitely recommend"
"Thank you Austin! We really appreciate you and your business. Thank you for the kind review!"
Tim Garrison (Tmoney)
January 9, 2024
"They never answer the phone or call you back"
"Hi Tim, I apologize that you feel that way. Did you leave a message? We always respond to all emails/texts by the end of each business day. Thank you for leaving a review and have a great day!"
Patricia Palmisano
November 7, 2023
"Cassandra was very helpful. She did give me everything I needed and answered all my questions. After I spoke with her my policy did come in the mail but I'd already paid it over the phone which I would have done anyway. So everything's wonderful. She was very cordial and very helpful"
"Hi Patricia, thank you so much for your kind review! I am glad that you were pleased with her service. We really appreciate you and your business. I shared this with Cassandra and you made her day! Thank you again and have a great rest of the day!"
Cynthia Phelps
April 27, 2023
"It was a wonderful and satisfying experience working with Ashley, at Dustin Hill State Farm in Fairfield, Ohio. I appreciate Ashley's knowledge, diligence, patience and friendly professional service. She was available to answer all of my questions. I am completely satisfied with the home and car insurance policies provided, which were carefully tailored to fit my needs. Thank you Ashley, for treating me as a valued customer both personally and professionally!"
"Thank you, Cynthia, for taking the time to leave a shoutout for Ashley. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policies. We look forward to continuing our relationship!"
Kevin Shultz
April 4, 2023
"Dustin and his team show a great work ethic, and are always willing to help with what I need. They are very kind and do a great job of explaining each part of my policies that I never would known without them."
RK Jeffers
November 21, 2022
"Very knowledgeable, courteous, and Dustin was very helpful helping us with our insurance needs. Highly recommend!!"